<body><script type="text/javascript"> function setAttributeOnload(object, attribute, val) { if(window.addEventListener) { window.addEventListener("load", function(){ object[attribute] = val; }, false); } else { window.attachEvent('onload', function(){ object[attribute] = val; }); } } </script> <iframe src="http://www.blogger.com/navbar.g?targetBlogID=7839040&amp;blogName=Help+Desk+Confessionals&amp;publishMode=PUBLISH_MODE_FTP&amp;navbarType=BLACK&amp;layoutType=CLASSIC&amp;homepageUrl=http%3A%2F%2Ftheyuans.net%2F&amp;searchRoot=http%3A%2F%2Fblogsearch.google.com%2F" marginwidth="0" marginheight="0" scrolling="no" frameborder="0" height="30px" width="100%" id="navbar-iframe" title="Blogger Navigation and Search"></iframe> <div></div>

Help Desk Confessionals

I'm a systems administrator who provides tech support, data analysis, and report generation for about 300 users. No support staff. No other help. Just me.

Voice Mail

Wednesday, September 01, 2004

Came back from lunch. Six voicemails. Two from Jackie - just a name change and a payment release - easy stuff, plus she's really catching on quickly. I don't mind hearing from her any more. One from an ex-data entry person who called to chat. One from a friend who called to set up a lunch date. So far so good. Then came the two Barbaras. One is the department user who wants to "confirm" info, which means I have to go dig up numbers. Ugh. The other is a data entry who needs help on "sub-cycles". I have absolutely no idea what that is.
posted by Carl from L.A., 2:40 PM

0 Comments:

Add a comment