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Help Desk Confessionals

I'm a systems administrator who provides tech support, data analysis, and report generation for about 300 users. No support staff. No other help. Just me.

Jackie

Wednesday, August 04, 2004

Jackie is a new manager. She is trying very hard to learn everything, but she has a lot to learn. She called today to tell me that she ran all the month-end reports without having to bother me at all. That's a milestone.
posted by Carl from L.A., 4:47 PM

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