Turn Around Time
Thursday, August 19, 2004
Barbara is a department user. She has a bad habit of calling me to request data that she needs on THAT day. She's got some nerves. One: She is not my supervisor, she is not even from my department. We provide data as a service, but I do not work for her. Two: There are other projects ahead of hers, and of course everyone's requests are "urgent". Take a number. Three: Even if work is slow and I'm bored out of my skull, she still would not get what she wants when she wants. They are like kids - you can't spoil them.